Return & Exchange Policy
• We do not offer refunds on made-to-order outfits, as each piece is specially crafted
based on your request.
• Our dedicated Quality Check Team thoroughly inspects and approves every outfit before
it is dispatched to ensure it meets our high standards.
• Photos and videos of the completed outfit are shared with you prior to shipping, for your
confirmation and satisfaction. (There may be a slight variation in color due to editing and
lighting effects.)
• Cancellations are only accepted within 24 hours of placing the order. After that, the
production process begins and materials are allocated specifically for your outfit.
• In case of damaged or incorrect deliveries, please contact us within 48 hours of receiving
your order, along with clear pictures/videos.
• We’re committed to ensuring a smooth and transparent process and are always here to
assist you with any concerns.