FAQs

FAQs – JAHAN Festive Unstitched Collections

• Q: What is the JAHAN Collection?
  A: JAHAN is our signature line of festive unstitched collections, designed with premium fabrics and timeless detailing for special occasions.

• Q: Are the JAHAN outfits stitched or unstitched?
  A: All JAHAN collections are launched as unstitched fabrics to give you the freedom of tailoring according to your preference.

• Q: What sizes are available in JAHAN?
  A: Since JAHAN is unstitched, each outfit is sold as fabric pieces that can be tailored to your desired size.

• Q: Can JAHAN collections be customized in color or design?
  A: No, JAHAN festive unstitched outfits are available only in the original colors and designs as launched.

• Q: Will JAHAN be available online and in-store?
  A: Yes, JAHAN festive unstitched collections are available for purchase on our website and at our physical store.

Ordering & Payments

• Q: How can I place an order?
  A: Simply select your desired outfit, add it to the cart, and proceed to checkout.

• Q: What payment methods are accepted?
  A: We accept credit/debit cards, bank transfers, and Cash on Delivery (COD) for local orders. International orders are prepaid only.

Shipping & Delivery

• Q: Do you deliver internationally?
  A: Yes, we ship worldwide. Shipping charges vary by region and will be calculated at checkout.

• Q: How long does delivery take?
  A: Local orders are delivered within 3–5 business days, while international orders may take 7–14 business days.

Returns & Exchanges

• Q: Can I return or exchange my order?
  A: Exchanges are possible within 7 days if the product is unused and in its original packaging. Please note, customized and sale items are non-exchangeable.

Product Care

• Q: How do I take care of my outfit?
  A: We recommend dry cleaning only to maintain the fabric, color, and detailing.